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Provide technical support for
both hardware and software issues our users encounter
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Manage the configuration and
operation of client-based computer operating systems
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Monitor the system daily and
respond immediately to security or usability concerns
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Create and verify backups of
data
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Respond to and resolve help
desk requests
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Upgrade systems and processes
as required for enhanced functionality and security issue resolution
- Administrate infrastructure,
including firewalls, databases, malware protection software and other processes
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Review application logs
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Install and test
computer-related equipment