Complaints Specialist

Al Deyaa Group - 6OF October, Giza, Egypt.

21/05/2019 10:28:05 �

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2 open position

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Experience Needed: 1 - 3 year	Career Level: Entry Level	Education Level: Bachelor's Degree
Job Type: Full Time	Salary: 4250 to 5000 EGP	Additional Salary:
Gender: both of them	Industry: Telecommunications,	Num Of Vacancies: 2
Job Deadline: 30 May 2019

Job Description:

vestigate and resolve complaints
Preparing the needed reports
Handle and resolve customer complaints.

Job Role: Operations/Management

Job Requirement:

Outgoing and energetic attitude
Good listening skills. Practice active listening and negotiation skills
Excellent problem-solving capabilities
Computer experience especially � Microsoft Office �
English speaker at least V.good in speaking and writing
Back office Experience at telecommunication is preferred
Residence in 6th October or nearby (Working hours (7:00 AM - 4:00 PM)

Keywords/Technical Skills: Administration Customer Care Customer Service Customer Support

About this Company

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The HR team for this company wants you to answer this questions which helps them in selection decision, so make sure that you will answer this question.

Can you describe a time when you saw a problem and created a solution? 31
How can you apply your skills and knowledge to this job? 6

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